Frequently Asked Questions

If you have a question about original paintings, prints or delivery, you may find the answer below.

If not, feel free to get in touch — I’m always happy to help.

Purchasing Artwork

How do I purchase an original painting?

Original paintings can be purchased directly through the website using the Buy Now option. If you would prefer to ask a question about a piece first, you can also enquire directly from the artwork page.

Can I ask questions before purchasing?

Absolutely. If you would like additional photographs, details, or simply want to discuss a painting before purchasing, feel free to get in touch.

Do you offer payment plans?

For certain works it may be possible to arrange staged payments. If this is something you would like to discuss, please get in touch.

Limited Edition Prints

Are the prints limited edition?

Yes. Each print is produced in a small limited edition.

Are the prints signed?

All limited edition prints are signed and numbered.

What printing method is used?

Prints are produced using archival giclée printing to ensure excellent colour accuracy and longevity.

Authenticity

Do artworks come with a certificate of authenticity?

Yes. All original paintings and limited edition prints are supplied with a signed certificate of authenticity.

Shipping & Delivery

How are artworks packaged?

All artworks are carefully packaged to ensure they arrive safely.

Do you ship internationally?

Yes, artworks can be shipped worldwide.

How long does delivery take?

Delivery times vary depending on location, but you will be kept informed throughout the process.

Is shipping insured?

Artworks are shipped with appropriate protection to ensure they arrive safely.

International Orders

Will I need to pay customs or import taxes?

International buyers may be responsible for any import duties or taxes required by their country.

Returns

Can I return an artwork if it isn’t right for me?

Yes. If an artwork arrives and you feel it isn’t the right fit, you are welcome to return it within 14 days of delivery. The artwork must be returned in its original condition and packaging. Return shipping costs are the responsibility of the buyer. Once the artwork has been safely returned, a refund will be issued.

Damaged Artwork

What happens if an artwork arrives damaged?

In the unlikely event that an artwork is damaged during delivery, please contact me as soon as possible with photographs of the packaging and the artwork. A replacement, repair, or refund will be arranged depending on the situation.

Framing

Do paintings arrive framed?

Unless otherwise stated, original paintings are sold unframed.

Are prints supplied framed?

Prints are typically supplied unframed so collectors can choose framing that suits their space.